The best way to grow a business and create sustainable growth is through systems. The process of organizing your business gives everyone a clear understanding about what they are expected to accomplish, allowing them to step out from tactical and managerial posts and deliver tangible results, while holding themselves responsible. This requires a system that allows you to record the ‘rules for your company’s rules so that routine tasks can be taken care of themselves and free up time for the more important tasks. A company management system is designed to achieve this goal.
The purpose of a management system is to formulate an array of rules, procedures and guidelines that ensures all the operations of a company are performed according to best practice. These are designed to achieve various corporate goals including improving operational efficiency and financial performance, client relationships, product quality, environmental performance, worker safety and legislative compliance.
These are often based upon the PDCA cycle and involve the creation of systems that document, review, and implement improvements to current practices in a coordinated manner. Some of these processes are designed to meet certain standards, such as ISO 9001 quality management, ISO 14001 sustainability or ISO 27001 information security.
A quality company management system is one that is user-friendly, and accessible to all employees. This could be in the form of a simple application that allows anyone to edit and publish quality documents or workflows or simply situational awareness is essential for company success making a company flow map that is accessible via an intranet. Whichever method you choose, it is important that the system can be quickly updated so that it always reflect the current working practices of the company. This helps reduce the possibility of it becoming obsolete which is a problem that occurs frequently with more formalized manuals and software applications that require expertise to maintain.